What does your screening process involve?
Our comprehensive screening process includes background checks that cover credit, employment, and rental history.
What steps should I take if my unit needs maintenance or repairs?
All tenants have access to an online portal where they can submit maintenance or repair requests. Our team is always on standby to promptly address any issues.
Who pays for repairs?
The cause of the damage determines repair responsibility. We cover the cost of routine maintenance and repairs due to natural wear and tear. However, for damages resulting from negligence, the tenant will be financially responsible for the repairs.
How do you handle tenant disputes?
We prioritize open communication to resolve tenant disputes fairly. All violations are addressed according to the terms outlined in the lease agreement.
Am I allowed to make changes to my unit?
We recognize the importance of feeling at home in your unit. However, please contact us via the tenant portal before making any alterations.